Search hotels in Yamanashi, Japan

Staff is lovely, going above and beyond. We accidentally left behind some items when we checked out and the hotel is sending those items to us through the mail. As before, on our first visit here, the staff was SO kind to us and our dog. The breakfast is amazing and there are so many things to do in this part of Yamanashi. Having an onsen in the hotel is so nice after a day of hiking. Uchu brewing down the hill is a perk as well...

it was The worst place I have ever stay in Yamanashi there was not kind people from the beginning they started money money money I like the place that’s why I booked this hotel but the people were money people I have ever met in this hotel so I didn’t like this place hope if you want to save your money and enjoyment please do not stay this place it looks clean nice but people are waiting for just two disturb your trip thank you…..

The local breakfast was good, including the Yamanashi local specialty houtou. The room was clean and comfortable. Good soundproofing. The free amenities, such as skin care set, were also good quality. The free shuttle to and from the train stations runs all-day and is very convenient. We went to Fuji-Q Highland and didn't have to spend money on parking there. The hotel lobby has nice luggage lockers.

Very good value for money. Great location, not far from station and Maizuru Castle. Clean, nice room with big windows, cosy shared kitchen. Air conditioner worked perfectly. We didn't meet staff in person, but during our stay they arranged a nice opportunity for hotel guests to buy delicious Yamanashi peaches for a good price.

The best thing about this hotel is that it is just opposite the Kawaguchiko station which makes things easier if you are travelling around Yamanashi a lot. Nearby, there is the famous Lawson. On top of that, the view of Mount Fuji from my room was breathtaking, I wouldn’t trade it for anything else.

Excellent staff and service. Felt welcomed from the moment the car reached the gate till checkout. The staff went over and beyond to help us retrieve a left behind item and courier to us when we left the hotel. Rooms were clean and location is great to visit around Yamanashi.

Stayed in a family room and it was big! My room had a view of both mt fuji and lake kawaguchi which was great! Opted in for breakfast and it was good too! Loved the open air onsen and you can have a view of mt fuji if you go in the morning. Hotel shuttle is easy to book - Overall great stay

I like everything, the place the politeness of the staff, and the weather. Everything is perfect. Nearby shopping mall and they have a free service.

Big hotel. Public bathes. Spacious room.

I love the property! Even it doesn’t looks a new or modern hotel I love every detail

Ordered extra breakfast, Fuji from the restaurant window was amazing. It was very close and majestic, unlike the view from the shore of Lake Kawaguchi. I recommend the breakfast included.

We stayed in a traditional Japanese room with an open air bath. It is great for couples. The room was clean and spacious. You can use the open air bath as many times as you like and with privacy. We'll never forget the beautiful view of Mt Fuji from our room. The hotel also has a footbath on the rooftop and you can see Mt Fuji and Lake Fuji Kawaguchiko on a clear day. It was also lovely being served green tea on arrival in our rooms. We loved our stay.

great view and extremely friendly staff!

We absolutely loved our stay, it had everything we needed and more, it’s so good to have space and quiet time after Tokyo. The breakfast was delicious and the staff super friendly. The private onsen is a must. Woke up at 5 am for a jogging to Fuji and enjoy the Sakuras, I’ll never forget my stay here. thank you!

We had a wonderful night in Yamanashi prefecture. We booked the hotel as it was our anniversary and we were visiting some vineyards in the area. Being from the UK we did not know what to expect and the view from the hotel terrace of Mount Fuji blew us away. The amazing staff, who were just the most friendly of our 3 week trip, showed us to our room and we had been upgraded to a suite. It was by far the biggest hotel room we have ever stayed in and absolutely huge for a Japanese hotel. The best part was that we got a perfect view of Mount Fuji from our bedroom. A spectacular treat. We ate in the hotel and had a set Japanese meal which was delicious. We practiced our Japanese as all the staff spoke little to no English, but they tried so hard to help us and were amazing. The next morning we had a nice breakfast while watching a film crew make a movie on the terrace. An added bonus. We wished we could have stayed longer and our amazing reception lady even helped us to our car with our massive suitcases. The stay really exemplified Japanese warmth and hospitality. I wish I had taken names so I could mention them personally. We were made to feel so special and it was explained to us that not many British tourists visit them and the region. I can tell you that everyone should explore beyond the main cities, as the wine is great, the countryside splendid and the Fuji views (if you're lucky like we were and got a sunny day) were breathtaking. A true highlight of our trip. Thank you everyone.

I can't believe we got to spend a few days here. It was an amazing break in the middle of our trip to Japan. Stepping into the hotel takes you to another world of quiet and relaxation. The staff was incredible and I haven't been that relaxed in ages. Those amazing dinners in a private room were the highlight of our trip, along with the onsen. The beds were traditional and incredibly comfortable, and I took more naps than I can count. This whole trip was peaceful, and I can't recommend and thank the staff at the hotel enough - they took great care of us and were so kind.